Visitors asking to speak with your team.
Choose a conversation to see the full story
and help your next customer.
How many people the widget reached, how many of them said something, and how many reached a person.
Set up your showroom once. Your team can focus on customers.
Add one script tag to your site, register the domains it runs on, and you are live.
Your key only works on these domains, so a copied snippet on another site is refused. Adding acme.com also covers www.acme.com. Use *.acme.com for every subdomain.
Works on any site: React, Next, Vue, Webflow, WordPress, plain HTML. The widget renders in a Shadow DOM so it cannot inherit or leak CSS, and it notices client-side navigation on its own.
The widget exposes a small API on window.Dashe once it loads, so an existing "Talk to sales" button can open it.
This key is public and belongs in your page source. Rotate it if you need to cut off an old snippet; you will have to update the tag on your site afterwards.
Create the right welcome, on every page of your website.
Your role can view these settings. Ask a workspace owner or admin to make changes.
Match your website with your own colors. Text adjusts automatically for readability. Save changes to apply them to your website.
Color preview · Your videos keep their original colors.
Each new website session is assigned one rep for the whole session.
The Name field is the public screen name visitors see, including when a teammate joins, replies or invites them to a call. Use a person or business name. Changes take effect when you save; existing conversations keep their assigned profile. Dashboard access is managed separately in Team & access.
Link each profile to a teammate for automatic online status and after-hours email alerts. A teammate is online while their signed-in dashboard is connected, including background tabs.
Add the pages you want to customize. Use them for rep assignments here, and for page-specific messages and videos in their own sections.
Force a specific page to a specific rep, regardless of the strategy. Longest matching path wins, so /products/assist beats /products.
The pills that float above the closed widget. Choose whether each sends its text or requests a person, then customize contact collection. Set defaults or override per page.
Upload once and use across your pages. MP4 (H.264 recommended) or WebM, up to 25 MB each and 100 MB per workspace. These videos are shared with website visitors; anyone with a video link can watch it.
Choose an upload or paste a Zoom Clips, Loom, or direct video link. Empty cells inherit the nearest matching page's video and playback settings, then Home. Autoplay starts when the chat opens. Play once stops at the end; visitors can replay it.
Zoom Clips and Loom support autoplay and mute; for repeat playback, upload the video here. In Zoom, enable embedding and share with Anyone with the link for public visitors. Browsers may require muted autoplay or a tap to play.
Whether the widget opens without being clicked. Choose a timing that works for your visitors. It never reopens after a visitor closes it.
Sent shortly after the widget opens, from the rep assigned to that session. One per conversation, never while a rep is already talking, and never once the visitor has typed first. Longest matching path wins.
A rep's own opener replaces the workspace message whenever they are the one assigned, so it can sound like them.
What the AI says first, and what it knows about you before a rep joins.
Checking AI generation status…
A “Send this text” button is a visitor message and can receive an assistant reply. A “Request a person” button sends a handoff immediately and stops automated replies. Automatic first messages are configured separately in Messages & buttons.
With replies off, visitors can leave messages or request a person. Settings → Business hours controls availability and optional replies while away. A human request or staff takeover stops the assistant even when away replies are enabled.
Import public pages you own or have permission to use. The AI searches enabled sources and links to articles used in its answers. These controls save separately from widget settings.
Who can see conversations, and who can change how the widget behaves.
Invitations are emailed when delivery is configured; you can always share the private link. Renewing replaces the previous link and queues a new email. Use Admin for implementation help while your business keeps its Owner.
Pay monthly, cancel whenever. Everything you have set up stays where it is.
Open the mobile inbox on your iPhone or Android phone and sign in with your Dashe account. Add it to your home screen, enable notifications, and choose when you are available for new chats in its Settings.
Open mobile inboxYour phone availability expires automatically after your chosen end time, up to 12 hours. Existing chats stay open when your shift ends.
Your timezone controls weekly hours and full-day closures. Overnight hours end the following day. Visitors can always leave a message.
Changing it signs you out everywhere else.